Commission your photo hand-painted on a mug


Your pictures painted on to any of our bone china products.

Using your picture we will create a template for the front and the back of your product.  The front of the product will be the main picture with the full detail and the back of the product a small less detailed picture.  For example, our hare jugs have a full sitting hare on the front and a hare running away on the back.  If you want the same picture on both sides of the mug please email us for a quote.

If you would also like the same or different pictures on one of our other china products, whether it is a different mug or a jug, plate or teapot you can choose on this link other blanks for customisation.  Add them to your order, use the same project name for each order and we will work it out.  You could put a different picture of each of your pet on the different products

Once we will have received your order we will be in touch to confirm, left or right hand, any custom text and its location and confirmation of your order will contain an upload link for your photos.



Personalise a mug, plate, jug or teapot with one of your own pictures.  You could be drinking your morning cup of tea or coffee out of a very personal mug poured from a very personal teapot.  As we’ve done with our own pictures we will take your picture and paint it on to a mug for you.  We’d do it in the same style as our normal mugs with a full picture on the side you drink out of and a “bum” or “paw” on the back.  we prefer the bum as it makes us smile but it’s your mug you can choose a simple picture to go on the back, and of course, you can add some wording for no extra cost.

  1. Either side of the handle, or both sides of the handle.  When we paint the mug we leave plenty of space either side of the handle as this is a discrete but perfect place to add a name or a date of birth
  2. In between the two pictures, how much room there is here depends on the pictures but there is almost always room to add a name, a date or a short message

What works best?

For pets, a full frontal picture with the eyes looking at you has the most impact.  Others positions and poses are possible so think through what would you like to see?  It helps if the picture is in focus, especially the eyes as this will help us reproduce the character of your pet.  We’ve put some examples in the product pictures.  We can work round hands holding a pet in place as long as key identifying features aren’t hidden.  If you are taking a new picture just for this we recommend getting down and being level with the pet for both the front picture and the rear on.  Taking Good Photos

Personalise as a gift

If you would like us to personalise someone else’s pet as a gift we just need the same style of photograph.  We can send the finished item to you or directly to the person in a gift box with a message from you.

Same Picture on additional products

If you order “your dog” on a classic Balmoral you can also have that same picture on more classic Balmorals, just add more at checkout . If you would also like a different mug, say a tea vat complete this order and then order a different mug with the same picture you can here.  To add to a different product use our Blanks for painted photos.  Choose the product you would like and add the number and save to basket.  You can do this several times, for example, you want the same picture on a large Churn jug and a teapot.

How soon will I get my product?

Once you’ve placed your order the following will happen

  • You can upload your photos immediately on this link or use the link in your confirmation email.
  • We will be in touch by email to confirm that the photos are suitable and we can do a good job for you. What wording, if any, you want on the product and to give you an estimate of how long it will take us

From the point that we have a photograph, creating your mug, plate or other product takes about a week.  The nature of what we are painting makes a difference, if we have to build layers it takes longer as we will need to leave the mug for 24 hours for each layer to dry before we add the next one.  For example, we just painted Ninja who is a jet black kitten, we spread the painting over 5 days to ensure we really captured how black Ninja is and then be allowed the mug 2 days to dry completely before baking.  Once we see the photograph we will be able to tell you how long we need.

Before we start your project we will ask you to confirm all the above details and at this point, your order is no longer refundable.  Please see our terms and conditions

Additional information

Choose your product

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